Accessibility Statement

Our Commitment

Flatland Expeditions is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

Navigation

• Skip navigation links to bypass repetitive content
• Consistent navigation throughout the website
• Descriptive page titles and headings
• Logical heading structure (H1, H2, H3)
• Keyboard-accessible menus and interactive elements

Visual Design

• Sufficient color contrast ratios (minimum 4.5:1 for normal text)
• Text can be resized up to 200% without loss of content
• No content that flashes more than three times per second
• Support for high contrast mode
• Clear focus indicators for keyboard navigation

Content

• Alternative text for images
• Descriptive link text
• Form labels and instructions
• Error identification and suggestions
• Consistent identification of interactive elements

Technology

• Semantic HTML markup
• ARIA landmarks and labels where appropriate
• Reduced motion support for users who prefer less animation
• Mobile-responsive design with touch-friendly targets (minimum 44x44 pixels)

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Browser Compatibility

We support the current and previous major releases of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Known Limitations

While we strive for comprehensive accessibility, some content may have limitations:

• PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents. Please contact us if you need an accessible version.
• Third-party content: Some embedded content from third parties may not meet all accessibility standards.

Alternative Access

If you have difficulty accessing any content on our website, we offer alternative methods to obtain information and services:

• Phone: Call us at (816) 654-6258 to speak with a representative
• Email: Send your request to accessibility@flatlandexpeditions.com
• In Person: Visit our office during business hours

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

• U.S. Department of Justice, Civil Rights Division: www.ada.gov/file-a-complaint

Continuous Improvement

We are committed to ongoing accessibility improvements. Our efforts include:

• Regular accessibility audits
• Staff training on accessibility best practices
• User testing with people who have disabilities
• Monitoring and addressing accessibility issues promptly